Booking

To make a booking, first confirm availability either by telephone or email. We will hold this booking provisionally for 4 working days, giving you the time to complete your booking form, and send it with your deposit. If a deposit arrives after the 4 days, the booking cannot be guaranteed.

Payment

Payments are by cheque, direct bank transfer, or via Paypal (includes a credit/debit card charge of around 3%).

A non-refundable deposit of £100 per week is required to secure your booking. Once it has been received and cleared, along with your booking form, a confirmation invoice will be sent to you by post or email. The balance of the cost of your holiday as detailed by the invoice is due 8 weeks prior to the start of your holiday. Unless the balance is being paid through Paypal, no further reminders will be sent. 

If booking within 8 weeks of the start of your holiday, full payment is required.

If booking within 2 weeks of arrival, then only full payment by Paypal, direct bank transfer or cash on arrival is accepted. Cheques will not be accepted within 2 weeks of your stay.

(If you decide to pay using PayPal, please inform me first. You do not need a Paypal account to pay by Paypal, just a credit/debit card and your email address. I will send you a payment request, which will include an additional credit/debit card charge of around 3%.  All PayPal charges must be paid by you.)

Cancellation

Once we have received your deposit and booking form, having first checked availability for the dates you require, our agreement with you is a legal contract. If for any reason you can not go on holiday and you cancel at any time during the 8 week period before the date of your holiday, you will be liable for the booking in full, unless we are able to re-let the cottage. If we succeed in re-letting the cottage then we will refund to you any such rentals received, less your deposit, which is always non-refundable. If you have to cancel your holiday prior to 8 weeks before the date of your holiday you would simply lose your deposit. We strongly recommend you take out cancellation insurance for your holiday.

Arrival

The cottage will be ready for you from 1600 hours on the day of your arrival. Key collection arrangements will be sent to you on receipt of your final payment.

Departure

You should vacate the cottage by 1000 hours on the morning of your departure, and leave it in a clean and tidy condition.

Damage & Breakages

You are responsible for any breakages or damage that you may inflict on the cottage or its contents. We would ask that you report these should they occur. We will not charge for minor breakages providing that they are reported.

Pets

No pets are allowed.

Smoking

We operate a no smoking policy in our cottage.

email: bushcottage@fsmail.net  tel: 01946812091